After listening to my children scream into the phone one too many times, "MOM!!! MOM!!! THE PHONE IS FOR YOU!!! MOOOOOOMMMM!!!" while I am repeating helplessly on the other phone, "I've got it. Hey. I've got it. I'VE GOT IT!" I finally decided to teach the children to use the intercom system on the phone. We brought each of the cordless phones into one room, along with the cell phone, and I called our home number. I showed Monet and Sweetheart how you answer the phone politely, press the "hold" button, and then transfer it to the appropriate floor's phone. When the party you are transfering to answers, say, "Mom (or whomever), the phone is for you," and then hang up so that I can talk. We first practiced by making the phone calls while we are all in my room, then we went to separate rooms, then to separate floors, and then I had people outside of the house call in. They both did really well! I think that's the end of the screaming into the phone! YEAH!
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